The IMAG requires a minimum of at least two weeks’ notice for rescheduling or cancelling your reservation. Cancellations made with less than two weeks’ notice will result in a cancellation fee of $50. Reschedule requests made with less than two weeks’ notice will be based on availability and result in a $25 reschedule fee. All cancellations or reschedule requests must be submitted via email to the Education Director at firstname.lastname@example.org and you must receive an emailed confirmation from us to verify your cancellation or reschedule request.
The Education Director will email you two weeks prior to your scheduled reservation. You must submit your final headcounts for students, teachers, and chaperones no later than one week prior to your reservation. The invoice will reflect the final confirmed headcount, no reductions in program attendance will be allowed after confirmation. Additional attendees, after the final headcount is confirmed, will be allowed and charged at the group rate provided space is available in the programs or there is time to add additional programs.
All outreach programs must be paid in full prior to or upon the presenter’s arrival, unless prior arrangements have been made with the Education Director in writing via email.
BY CLICKING ON THE REQUEST RESERVATION BUTTON BELOW YOU ARE AGREEING YOU HAVE READ THE OUTREACH PROGRAM POLICIES ABOVE